EP 50 - What Happened to Customer Service?

Is customer service getting worse, or are we just noticing it more?

This week on Unapologetically Us The Podcast, David and Jenn dive into the disappearing art of simple conversation. From retail employees who never say hello to awkward customer interactions, they discuss why common courtesy seems harder to find and whether technology has changed how people communicate.

The conversation also shifts to the ongoing Airbnb vs. hotel debate, why some travelers will always choose a hotel, the viral Carnival Cruise fork incident that had the internet talking, celebrity weddings, reality TV drama, and the random stories that somehow become unforgettable conversations.

If you've ever wondered why customer service feels different today, or you've had an experience that left you shaking your head, this episode is for you.

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Transcript

SPEAKER_00 0:09

Hey everybody and welcome back to another episode of Unapologetically Us. I am Jen.

SPEAKER_02 0:14

And I'm David.

SPEAKER_00 0:15

Hi David.

SPEAKER_02 0:16

I what are you staring at?

SPEAKER_00 0:25

She's been on one this week.

SPEAKER_02 0:27

Yeah? No, that's not an invite. There you go. Good job. So I think I brought this up before. But it's now happened like three other times, and it's starting to really aggravate me for no reason.

SPEAKER_00 0:46

I mean it it Well anything aggravates you.

SPEAKER_02 0:50

It doesn't cause any harm.

SPEAKER_00 0:52

I mean You were spotted in the wild.

SPEAKER_02 0:54

No.

SPEAKER_00 0:55

So we haven't heard one of those stories.

SPEAKER_02 0:57

Yeah, I haven't. I haven't, I don't think. If so, they've kept to themselves. Anyway. Um so you know, you go anywhere. It doesn't matter where you go. Grocery store, drive-through, any place where there is an employee. Like, I mean, I've walked in a clothing store. Complete silence. Like, why do employees think that they don't need to talk to you? No hello, no thank you, no, can I help you? No anything. Nothing. You walk in, they look up, and they look back down. Silence.

SPEAKER_00 1:38

Do you say hello to them first?

SPEAKER_02 1:39

Yeah. Hi. Back to the phone. Drive-through? Obviously, when you're at the speaker they talk.

SPEAKER_00 1:48

Right.

SPEAKER_02 1:49

But then by the time you get to the window, obviously it's a different person. But all they're doing is just handing it out. No, thank you. How are you? Like it's a new interaction, a new person. Can't be bothered.

SPEAKER_00 2:04

Well, what if they had somebody come through that was mean to them?

SPEAKER_02 2:08

I wasn't.

SPEAKER_00 2:09

I understand that, but like it could set the tone for the rest of the day.

SPEAKER_02 2:14

No. Like, or going in the grocery store, when I go through your your checkout line, you're gonna talk to the bagger about I can't wait till my break. I don't give a fuck about that.

SPEAKER_00 2:26

We did that exact same thing as my lazy.

SPEAKER_02 2:29

And what would happen every time that they did it, you didn't get a break until later. If I heard it. You I didn't give breaks. If you ask me about a break, you went to the bottom of the list. Like, because they did it in front of customers. Like, that's not the place. That's not the time or the place. But my point is that they just don't talk to you.

SPEAKER_00 2:50

Well, that's that that's the generation.

SPEAKER_02 2:52

That's okay, so that's gonna be the leader of our country soon.

SPEAKER_00 2:56

Exactly.

SPEAKER_02 2:57

Yeah, yeah. So we're fucked.

SPEAKER_00 2:58

Yeah.

SPEAKER_02 2:59

Hope I'm dead. Like, I just it it infuriates me so bad. And I don't know why it does, because I mean it doesn't make a difference.

SPEAKER_00 3:07

I'm in and out, you know, whatever, but it's I mean, does that does that ruin ruin you start down? Does that ruin your day?

SPEAKER_02 3:15

It doesn't ruin my day, but I know common decency. I mean, I use courtesy, you mean? Both. Either. I mean, I don't always abide by it, you know. But but if I if I see somebody, I'm going to acknowledge them verbally.

SPEAKER_00 3:35

The acknowledgement and the social cues of saying hello and you know, welcome in or what can I help you with?

SPEAKER_02 3:45

You know, not somebody that I don't know. I I don't know. I just it I just don't understand. Like who failed is what I want to understand, I guess.

SPEAKER_00 3:57

Our our generation.

SPEAKER_02 3:59

Who failed? Uh the parents?

SPEAKER_00 4:00

Yes.

SPEAKER_02 4:01

Or the the schools?

SPEAKER_00 4:03

I wouldn't say no, not the schools because this here's the thing. So and mind you, neither one of us have kids.

SPEAKER_02 4:10

We're just looking, we're not we're well, I guess we might be judging, but yeah, anyway.

SPEAKER_00 4:19

Some parent, probably in this whole deal of a classier parent, shall I say, because what makes class, right? Allow their kid to either A, get an iPad, B, a PS5, or whatever. Something like that. And that's what they do all day. There is no going outside anymore and being out till the streetlights come on. Like you and I were terrorists of our neighborhood um riding our bikes all the time. Like we would do something or jumping on the trampoline or coming to my pool and swimming. Like we would always do something. But at some point there was a breakdown of They just couldn't do it in the world. When you say that, I think it went from like giving the child an iPad and working on ABCs or numbers and colors and that kind of stuff.

SPEAKER_02 5:21

And then that evolved.

SPEAKER_00 5:22

And it evolved into other things. So as they got older, then they're like, hey, can I have some money to buy this game? And then it went into the games, and then it went into this. And so everyone is so hyper-focused on technology. Like, and I'm a part of it too, because and so you're definitely a part of it. Now, like, even you get mad at me when you're like, Why didn't you Google it? Well, that's just not how I was brought into things. Hello, we talked about encyclopedias for right.

SPEAKER_02 5:53

I know we did. I know that. But I'm just, and I'm not talking about it's the social cues.

SPEAKER_00 5:58

When you're playing a gamer in this all day long, you're not talking to anybody unless you are gaming or whatever.

SPEAKER_02 6:08

But here's the other thing though, that I And I would reiterate this, we do not have children. Yeah, definitely not, and don't like them either. So um, but I it does. It scares a lot of people right now because this is what Yeah, but I so yeah, okay, they've learned that behavior at home. But at what point is, as an employer, are you not gonna be able to do that?

SPEAKER_00 6:35

How are you gonna tell somebody that you can't have a job here?

SPEAKER_02 6:38

It's at this point. You need to speak to every customer. But you need to do this, but you need to do this, and you document it and then they're fired. We are on no fault state. It doesn't matter.

SPEAKER_00 6:49

Okay, so then you get to a point to where you go through an entire generation of people, then close the fucking doors and say, guess what?

SPEAKER_02 6:56

We're closed because there is not a person on this planet that can fucking function. Like as a human being. Exactly. People are too fucking scared these days. I guess.

SPEAKER_00 7:09

Yeah, because I mean, in our state, I think that you have to have a pretty solid case of any type of employer, whatever, to even win because of the no fault.

SPEAKER_02 7:22

Yeah, but I don't think there's an attorney that's gonna really take a bunch of that on. Yeah, well, because we're a no-fault state.

SPEAKER_00 7:30

But point is but the point is that this is what has happened. This is now what we're dealing with with the 16 to 25 age era. That's um absolutely it's also another reason why we have such a culture of you know, uh a lot of things. No one knows how to uh talk about things, conversations can never be had.

SPEAKER_02 7:56

Yeah, I've noticed that too.

SPEAKER_00 7:58

You know, it's like they they just shut down. It's like, oh well, you know, whatever. Like this is this is how I I deal.

SPEAKER_02 8:07

Just know if that's you, you drive me the fucking most craziest ever.

SPEAKER_00 8:12

And make sure you say hello to David when he walks in.

SPEAKER_02 8:15

Yeah. It's all that I need is uh just a little bit.

SPEAKER_00 8:18

So okay, well here, are if you walk in, are you making eye contact with these people? And you say hello.

SPEAKER_02 8:23

I even said hello.

SPEAKER_00 8:25

Right.

SPEAKER_02 8:26

And they just act like they see straight through you. Like, are you fucking kidding me? I was in the outlet mall.

SPEAKER_00 8:33

I was gonna say, can you give me an example of this?

SPEAKER_02 8:35

We walked into a store in the outlet mall. I said hello, Carrie says hello, we look around and we're like, I mean, very quickly, we realized it was not something that we were gonna find clothes that, I mean, we would find clothes that fit, but we were not gonna find anything that was like something that we would wear. Right. So we were like, okay, let's just go. But it was a split-second decision because there was no, I mean, they were just leaning against the cash wrap.

SPEAKER_00 9:03

Oh.

SPEAKER_02 9:04

And there was at least 15 people in that store. And I'm like, let's just go. Like, get the fuck out of here. Because clearly nobody can be bothered. What if I needed a size? For God's sake.

SPEAKER_00 9:17

Well, I think they would have this is what you would have done. You would have walked and been like, hi, can I get this in a size?

SPEAKER_02 9:22

Or you want to direct me to your back room? I'll be happy to find it myself.

SPEAKER_00 9:25

Well, hold on. It would have been hi, can I get a size in the size or whatever? And they would get it, make eye contact with you, and then just walk off. There would be no conversation. There would be no conversation. No interaction, no conversation.

SPEAKER_02 9:36

No, would they have brought me the item? Probably if they had it.

SPEAKER_00 9:39

Right.

SPEAKER_02 9:40

But I'm just like, what the fuck?

SPEAKER_00 9:43

But what else can help break the cycle is proper training.

SPEAKER_02 9:48

Yeah.

SPEAKER_00 9:49

Um, and a manager. But they're probably being trained by the same damn generation, so there's a few, you know, you know, it's not every single one of them.

SPEAKER_02 9:59

It's not. It's not. There are some that are that age that don't have a problem talking.

SPEAKER_00 10:05

Right.

SPEAKER_02 10:06

But nine times out of ten, they're not.

SPEAKER_00 10:08

Well, and like I said, it's it's gotta come down through a management style as well. To be like, hey, you need to greet the customer. You need to, you know.

SPEAKER_02 10:18

Yeah. There's a lot of places that have shitty ass employees right now, then. Just saying. Absolutely.

SPEAKER_00 10:23

And shitty management.

SPEAKER_02 10:24

Yeah. Because when they don't speak, and I'm in a drive-thru, I snatch the bag out of their hand. Pisses me off. It does.

SPEAKER_00 10:36

Thank you! Have a nice day!

SPEAKER_02 10:37

Oh wow, if they don't speak, I don't speak now. I just snatch it. And if I can, I'll peel my wheels.

SPEAKER_00 10:43

Oh, you perp you you mentally. You mentally think about that.

SPEAKER_02 10:47

Mm-hmm. Sometimes.

SPEAKER_00 10:50

Oh man.

SPEAKER_02 10:51

Not every time. Every now and again.

SPEAKER_00 10:53

So I do um I had a person approach me um the other day. Did you talk back? Huh?

SPEAKER_02 10:59

Did you talk back?

SPEAKER_00 11:00

I did. Congrats. I had a person approach me the other day that feels your same exact way about the Airbnb situation.

SPEAKER_02 11:08

Oh, yes. Because in October, I'm going to Tampa and they're No, that's for the High Rocks, they think. Yeah, so we're not getting tickets, so we're just going.

SPEAKER_00 11:20

Okay.

SPEAKER_02 11:20

Um participating. No, not watch. We're yes. But we wanted to do it as a four-man team. Um and they've added another day to the race, but they're only selling singles and doubles. So um, and they're we were gonna do it, um, two girls, two guys. So I guess me and the guy, me and Derek can do it together, and then Carrie and Brenda could do it together, but that's not what we wanted to do. And then if a guy and a girl do it together, then the girl has to carry all the men's size, all the men's weights like throughout the entire race.

SPEAKER_00 11:55

So um I think we should just watch it for a minute.

SPEAKER_02 11:58

We're gonna, yeah, that's what we're gonna do. Um, but there is an Airbnb situation that somebody has booked. Um I'm not staying in it. Um, like we talked about it last night. I'm like, mm-hmm, nope. I'll be at a hotel. I was like, what if I need blankets or a uh what if I need something? Who do I call? Who the fuck do I call?

SPEAKER_00 12:22

Like you know that there are closets everywhere.

SPEAKER_02 12:25

I understand that, but like I'm not going to search for them. I need somebody to bring it to me. Like, that's what I'm paying for. Nice asshole. Um, you know, like I I just I yeah. I need it that day, not the next day. Like, oh, we'll we'll bring it over. We'll what if it's not there? What what you know, what if there's not closets with shit everywhere? What do you do then?

SPEAKER_00 12:52

So her her biggest thing was um when she's on vacation, she doesn't like to cook at all. You know? Okay. So she's like, the kitchen is absolutely just off limits. So there's like really no She was like, there was no purpose for buttons.

SPEAKER_02 13:08

Okay, I could see that slightly different than me. Clean.

SPEAKER_00 13:16

Somebody else's stuff.

SPEAKER_02 13:17

Right. That's the I mean I mean after that, and and damn. I didn't save it, I'm not going back to it, but you know, it's like the video. I mean, how do we know that somebody's not sitting there with a fork scratching their foot?

SPEAKER_01 13:33

Oh man!

SPEAKER_02 13:34

And now you're you're going to. I'm not gonna go find that video, but there is everyone knows about it.

SPEAKER_00 13:40

It's gone viral. It's the Carnival Cruise Line video where the lady obviously has something wrong with the bottom of her foot.

SPEAKER_02 13:48

Yeah, and she's like scraping it with a fork.

SPEAKER_00 13:51

It starts with her finger and then takes a silverware, like it was a fork. Fork, and just starts like raking her raking her foot.

SPEAKER_02 14:01

And I'm talking like And I look, I've had an itch that bad before. It's woken me up out of my sleep, and I'm like, but it's not down here, it's always up here. So I'm just like like I can't scratch it enough. No, exactly. There is an underlying problem for this.

SPEAKER_00 14:18

So anyway, somebody else um videoed this lady like going to town on the bottom of her foot.

SPEAKER_02 14:24

Um and we sent it to the group that we're about to go on a trip with. Um, yeah. One person immediately bought their own silverware to bring, which I wonder if that will even get through security. I I don't know. Well, um, I guess we'll find out. Put it put it in the checked luggage.

SPEAKER_00 14:43

But uh, but yeah, so anyway, big thing with Carnival, they went and said that they took the the the utensil out of service, so you might as well have just thrown it off the ship.

SPEAKER_02 14:57

But okay, so they say that. Did somebody watch did I an employee would have had to have watched that?

SPEAKER_00 15:04

There is no way that I think somebody probably went to go get somebody at that point.

SPEAKER_02 15:10

Because they put a they put out a statement, but I'm like, if you watched the video, if you didn't know about this until you watched the video, where the fuck, how are you gonna find it?

SPEAKER_00 15:21

So uh I showed it to my mom and she was like, oh. She's like, I thought, because they'd already heard about it through their crew, their crew's Facebook groups or whatever, and um saw the statement come out, and I said, I asked her, I said, have you watched the video? And she was like, No, and I was like, Do you want to watch it? And she was like, not really. And I'm like, oh well. So I showed her the part one and part two, and I said, you know, we've been talking about this, and she goes, Oh my god. She's like, first of all, I thought it would have been somebody way older, like not in the correct headspace. Oh yeah. Like maybe like, you know, an older lady, dementia.

SPEAKER_02 15:58

I mean, but this was an adult though, right? I don't remember.

SPEAKER_00 16:01

They're younger than us, but they're older. Oh, they were? Um yes, and I believe that they were from a different country.

SPEAKER_02 16:07

Yeah, I think so too.

SPEAKER_00 16:09

But still, I'm like, oh yeah. Where did this okay? So this went to, all right. So you think, okay, okay, because Chris said the same thing. He's like, oh, I'd probably be the one to get the cleaned fork afterwards.

SPEAKER_02 16:23

Bitch, I'll eat something off the fork, so it doesn't matter.

SPEAKER_00 16:26

It's like, okay, so what what how do you make something clean if you don't take it out of rotation or whatever? It's like, what would make the situation better besides removing it?

SPEAKER_02 16:37

Right. I mean, that's the only thing they they can do, and hopefully they did it, but I mean, I've seen you've seen, I mean, in your work, you've been in kitchens, but you see what those dishwashers look like. I mean, they don't really do shit.

SPEAKER_00 16:50

Oh no, these are like high-powered machines.

SPEAKER_02 16:52

No, I know that, but have you seen the food scraps that still go through those? Yeah, that's like that's that's what I don't like. Right!

SPEAKER_00 16:59

So, and we still eat off of the silver Exactly.

SPEAKER_02 17:02

Exactly. So, I mean it it yes, it's gross, but I'm not gonna number one, I'm not buying my own silverware. I'm not bringing my own silverware.

SPEAKER_00 17:10

There they're there you go again, because you're like, I don't want to do this in an Airbnb because I don't know who's whatever.

SPEAKER_02 17:17

That is got nothing to do with the clean cleanliness of the of the stuff. It's just not my stuff. Like I don't know. Like, are are it like I mean I yeah, it's just weird.

SPEAKER_00 17:32

Okay.

SPEAKER_02 17:33

Like, I mean, I've stayed in several Airbnbs, not not many, many, but I've stayed in quite a few, and I've never I've had to wear shoes in every single one of them. Like the entire time because my feet turn black. And I mean, honestly, that's enough.

SPEAKER_00 17:51

Yeah.

SPEAKER_02 17:52

That's enough. And just gross. They're they're filthy. They're not they're not good. They're you you pay a fucking big ass fee for somebody to come and clean it, and that's what they clean. Right. Like, get the hell out of here. I'll go stay at a hotel that has carpet that I can't tell if it's clean or dirty. And there's a desk I can call in the middle of the night if I need a pillow. And honestly, the desk is the make it or break it for me.

SPEAKER_00 18:29

The desk.

SPEAKER_02 18:30

Yep. I need to be able to reach somebody. That's on shift, not an owner of a house that's passed the fuck out or on vacation somewhere. Like yeah.

SPEAKER_00 18:48

Okay. Um I want to know why it might not it might not even be you, because it's more than likely Alyssa. The picking up the phone of somebody and taking random pictures.

SPEAKER_02 19:06

Oh, it's definitely not me.

SPEAKER_00 19:08

But you're in them all.

SPEAKER_02 19:10

Oh, well, I thought it was her phone.

SPEAKER_00 19:12

No! How the fuck? You cannot go to the bathroom in this group and leave and leave your shit on the table, mind you, because I don't want to take my phone into the poopy stall and get like Wait, wait, wait, wait, wait, wait, wait.

SPEAKER_02 19:28

Time out. Even she's like, get the fuck out of here. When you're in this house and you have to shit.

SPEAKER_00 19:40

I take I know what my Okay, it just goes back to the. What the fuck is the difference? It's my poop!

SPEAKER_02 19:47

It's still your poop if you're shitting in a public restroom. But otherwise, you take you take it, you take it into the bathroom on the cruise. Those are public.

SPEAKER_00 19:59

I don't know. If I have the option of leaving my stuff with somebody that with the friends that you have, there's not an option.

SPEAKER_02 20:06

So figure it out. But no, I've never known that that was um not her phone. She's like, let's take a picture. I'm like, okay. I'm like, I'm not inspecting the case and like, wait, whose phone is that? Bitch, just take a picture.

SPEAKER_00 20:22

Like I have stuff from Christmas when we were in St. Augustine. I have stuff from the World Cup when you guys were there. I'm just like, my God. No phone is safe.

SPEAKER_02 20:33

Yeah, there is no safe phone.

SPEAKER_00 20:34

Is there a way that you can lock that down?

SPEAKER_02 20:37

I don't think so. And and and it all, just so you know, it's all Apple's fault. Because you can just get to the camera right here. You can't look at the pip the pictures, but you can take all of them that you want.

SPEAKER_00 20:50

Yeah.

SPEAKER_02 20:50

So it's Apple's fault.

SPEAKER_00 20:53

Like I'll go through.

SPEAKER_02 20:56

I'll be honest, I don't even look.

SPEAKER_00 20:59

You probably have a thousand pictures that you have no clue what it is. And it's probably Alyssa making her thing look like a butt.

SPEAKER_02 21:09

Yeah. And just or cleavage or whatever the frick it's supposed to be. But yeah. So, um, but yeah, I well, and then if I take pictures for people at like an event or something, I always leave a selfie before I hand them their phone back. So we did that one event. Um the dreams come true thing. I don't know what that was. Um anyway, anyway.

SPEAKER_00 21:38

Is that the squirrel that's living in my roof?

SPEAKER_02 21:40

Maybe. And so I had to borrow somebody's phone because all of our phones were dying. And we wanted to record something, and so we did, and quality wasn't good. I didn't the phone I the phone I borrowed was like an iPhone 5. No, it was a newer one, but it It was the base, base, base. Like I couldn't. I mean, your next step was not even.

SPEAKER_00 22:06

Hello?

SPEAKER_02 22:07

The next step was not even um probably an iPhone. Like if you go down one more step, you've left, you've left Apple. So um flip phone. So I I get it, I text it to myself. I so that's how she had my number. Um, because I couldn't get it to airdrop. Um, so anyway, she texted me back. She's like, thanks for the selfie. Um but I've done it before at the fair.

SPEAKER_00 22:36

You do it all the time.

SPEAKER_02 22:37

Um, and those people found me on Facebook and sent me like this really good long message. I gave them some tickets.

SPEAKER_00 22:46

Oh.

SPEAKER_02 22:46

So and it was their anniversary and they met there and blah blah blah.

SPEAKER_00 22:49

So oh I didn't know if there was a long message of like, don't fucking take pictures.

SPEAKER_02 22:54

It was it was um thanking me for doing all of that, and then they kind of went over the story. So, anyway, um, but yeah, so I always leave a selfie, but they know I had their phone.

SPEAKER_00 23:09

I don't even think about doing stuff like that. Like, I don't know what used to's problem is.

SPEAKER_02 23:14

Um, if I'm taking a picture of like people at an event, all you gotta do is hit the button.

SPEAKER_00 23:21

I understand that, but I don't like You've done it before. Because of you!

SPEAKER_02 23:26

Well, I don't know.

SPEAKER_00 23:30

Um So yeah, uh no phone is safe around Alyssa.

SPEAKER_02 23:36

Yeah.

SPEAKER_00 23:37

Um at all. No, and it's God that I use my face, but I don't I don't think she knows my code to type in or whatever. She'd be making fucking phone calls.

SPEAKER_02 23:48

Oh yeah, she would start making prank calls or something and now here we go. We're giving her all this. I hope she doesn't watch this episode. Um but I think only you and I have know the code. So, yeah.

SPEAKER_00 24:04

I don't know what this one's doing. I don't come on, back up. Thank you.

SPEAKER_02 24:08

Can you just sit?

SPEAKER_00 24:09

Sit down. Don't look at me like that.

SPEAKER_02 24:12

There you go. Make her knee stink.

SPEAKER_00 24:15

In the bottom of my channel. Keep my feet warm.

SPEAKER_02 24:18

Um, so another thing that I had brought up, I think it was last episode. We were talking about, you know, the whole Taylor Swift wedding.

SPEAKER_01 24:27

Right?

SPEAKER_02 24:28

Well, I saw an article that the mayor of New York confirmed that she definitely paid the $160,000. For the police officer. Police officer, though. As she should. She should have, but there was all that nonsense that she didn't and had no plan to. Now I don't know if that's what caused her to to bank the payment, if it was paid in in like beforehand. I don't know.

SPEAKER_00 24:52

Well, what do you think about Adam Sandler officiating her her wedding? I don't A lot of people are like, was it even a real wedding? Or have they been married before? Like they were married like previously, and this is just kind of like the See, and the thing is that's a good point. Like I didn't even know he's a Is he? I don't I haven't looked at it.

SPEAKER_02 25:13

So here's the thing though. It I I'm planning to get my notary. I don't know if it's a certificate or a license or whatever it is, but to become a notary, that's all you need.

SPEAKER_00 25:23

Right. Well, hello. We have friends that are I almost said Mormons, but that's not right. Um people officiants or whatever.

SPEAKER_02 25:32

Ordained.

SPEAKER_00 25:32

Ordained ministers. Yes. They're ordained ministers. I think and they can marry people.

SPEAKER_02 25:38

Yeah.

SPEAKER_00 25:38

And it's literally like a two-hour class or something, and I'm like Yeah.

SPEAKER_02 25:43

I mean, I'm not gonna need them, so it's and I'm not and I'm not gonna do a wedding, so um But I'm just saying, like, you can do lots of things. It could it could have very well just been something like that that he did, you know. I don't know. Um but I never thought about them being married before though.

SPEAKER_00 26:03

I think that they would have been legally married for a month or two.

SPEAKER_02 26:07

But here's the other thing though.

SPEAKER_00 26:09

In the event that that happened, somebody But I think it was just like a ceremony type thing.

SPEAKER_02 26:15

But somebody it has to be recorded. Now, it can be redacted after it's recorded because of who they are, and I'm sure I mean obviously money's not an object, so they can pay whatever Taylor Swift. Whatever fee that might be to have it redacted to where it's not searchable, but it still has to be recorded, otherwise it's not legal. Somebody, somebody somewhere would have added that.

SPEAKER_00 26:40

Okay, but could you even imagine if they were already married and all of this hoopla during that time, if it wasn't like a real ceremony, it's I I think it would piss even more people off.

SPEAKER_02 26:52

Um I mean, I'll tell you, it happened that happens all the time. Well, all the time, and not even with celebrities, just in general. People will go to the courthouse or whatever and get married, and then they come back, and then that's when they have their actual wedding.

SPEAKER_00 27:07

Right.

SPEAKER_02 27:08

Like, so they're already married, they've been married.

SPEAKER_00 27:11

Yeah.

SPEAKER_02 27:11

Sometimes for years.

SPEAKER_00 27:12

Right. No, I totally get that, but it's like in this situation where you shut down a major city and a major thoroughfare during a major holiday just for you to put on this show, yeah, you know.

SPEAKER_02 27:30

She just wanted to make sure she was not on the camera.

SPEAKER_00 27:33

I guess so.

SPEAKER_02 27:34

Um Yeah, mm. Well, let's hope that I don't know. But the to have him do it, like I'm wondering He might be an ordained man. He could be. I mean, I think it it would probably be fun.

SPEAKER_00 27:50

Well, look at Carl on Summerhouse.

SPEAKER_02 27:54

What about him?

SPEAKER_00 27:54

He married what's his face? Kyle and Amanda. So, and he said he went online and got his his thing done.

SPEAKER_02 28:00

Yeah, you can just go right on and get it.

SPEAKER_00 28:03

By the way, thanks for a month wasted of time.

SPEAKER_02 28:08

Very good.

SPEAKER_00 28:09

Is it though? Is it very entertaining? Who's coming back? Um We're talking summer house now. I finally I finished.

SPEAKER_02 28:18

So, yeah, now she started in the city.

SPEAKER_00 28:21

I mean, I couldn't keep up with that. I mean, there are people.

SPEAKER_02 28:24

There's a couple people. Um but so everybody is coming back that I've heard.

SPEAKER_00 28:31

Except West.

SPEAKER_02 28:32

Except West, Amanda.

SPEAKER_00 28:34

Oh, Amanda's not coming back?

SPEAKER_02 28:36

No. No.

unknown 28:38

No.

SPEAKER_00 28:39

Um Could you imagine if she did?

SPEAKER_02 28:42

And then what's I I forgot her name, Dara? Is that what was KJ's? Dara. Dara, yeah. She is not coming back. Levi was not wait, one of the new girls. What are the new girls' names?

SPEAKER_00 28:56

Levi and Bailey.

SPEAKER_02 28:57

Bailey's coming back. Levi was not asked. But she was also edited out of most of the series. So um yeah, everybody else is coming back. And it's in a new house because that house is for sale.

SPEAKER_00 29:10

Oh no!

SPEAKER_02 29:11

Yeah, so it'll be the third house.

SPEAKER_00 29:15

Um yeah, I uh But yeah, it's fun.

SPEAKER_02 29:19

I just like to watch other people's drama.

SPEAKER_00 29:22

No.

SPEAKER_02 29:23

Mm-hmm. I'd rather watch it than have it.

SPEAKER_00 29:26

Understood, but I'd like to smack the shit out of some people too and be like, what is wrong with you?

SPEAKER_02 29:30

Like Oh yeah, but that's that's that's what like me and Carrie do. We're like, holy fuck, did you see this? Like, I'm like, absolutely. So yeah, I mean we we have to collab.

SPEAKER_00 29:46

So when I fucking tell you about something, you don't do that when I'm like, hey, did you see this? And you're just like, no.

SPEAKER_02 29:54

Because it's not reality TV.

SPEAKER_00 29:57

It's real life shit!

SPEAKER_02 29:58

I don't give a shit about that. Oh my god. This is real life, just not my real life. I don't I think it's some of it's scripted. No, some it's not scripted. Situations are put on.

SPEAKER_00 30:13

Um, well the whole Carl and Lindsay um like they the breakup thing.

SPEAKER_02 30:18

They will, yeah. So she out of that. Right, but it's not scripted. Right. The situations, they're like, hey, you know, this is happening in your life. You need to go and put it on camera. Before before y'all talk.

SPEAKER_00 30:32

So let me ask this. Like, but if they were to be like, no, we want to keep this person on private and then just make a statement afterwards.

SPEAKER_02 30:39

No, it can't happen.

SPEAKER_00 30:41

So when you sign the contract, you're like, And it literally says everything. Damn. Yeah. See, I don't know if I would there's there's I would ever want to do any sort of reality TV at all. No, like if there's that much, like there are certain things that like need to stay as a private situation. In my li in my mind.

SPEAKER_02 31:00

Right. You know, and half of that, no, it doesn't happen. Um now, if there's a minor or something, like Lindsay had the baby. Yeah. So the baby was not her face was never put on Summer House.

SPEAKER_00 31:12

But it is on In the City, and that's why I was It is on In the City. So that must have been a new contract right in.

SPEAKER_02 31:17

It was a new contract, but it was also maybe an agreement between the baby's daddy. So, like he wasn't okay with it because I still don't even know what this fucker looks like. Um, I've seen that he's been on the internet a couple times.

SPEAKER_00 31:30

Oh, and let me just tell you something else. Like, after watching all of this, of course, in my mind, when all of this stuff was, oh well, we posted this, we posted this. Well, when you go back and look, they've taken everything down because I texted you about that. And then I'm like, all right, well, let me see what friends of mine follow these people. It was kind of interesting.

SPEAKER_02 31:52

Yeah. People that you wouldn't have thought.

SPEAKER_00 31:54

Right.

SPEAKER_02 31:55

Yeah. And they're probably like all about it.

SPEAKER_00 31:58

There's what is it? They're secret, they're closeted summer house fair.

SPEAKER_02 32:03

They're closeted Bravo people. Um, yeah.

SPEAKER_00 32:07

Well, I mean, and then I caught back up on McBee Dynasty because I think it was I think I was like two episodes down.

SPEAKER_02 32:13

Oh, okay.

SPEAKER_00 32:14

But then I didn't realize that that was Bravo 2.

SPEAKER_02 32:17

Yeah. Yeah. Bravo.

SPEAKER_00 32:19

I am not a Bravo bitch. I will not be able to. I'm sorry, I'm not. I'm just you watch it all.

SPEAKER_02 32:25

No, I don't even watch it all.

SPEAKER_00 32:28

The only reason I watch certain things is because so many people have talked about it. Like I've had a couple people at work talk about it's the thing that I've noticed with you.

SPEAKER_02 32:35

So so until pointed out. Well, it it's only happened twice that I'm aware of. You've only watched two shows on B well, three on Bravo. Right? Vanderpump? Summerhouse. Right, but it wasn't until the scandal happened.

SPEAKER_00 32:52

Oh, yeah.

SPEAKER_02 32:53

And then she's trying to like, I'm like, oh my god, you gotta watch the next season because it's crazy how it ended. And she's like trying to binge 10 seasons in a couple weeks. So, um, and then it was kind of the same way with Summerhouse. And then the other one that you what oh, just McBee Dynasty. Uh and I told you, I was like, you're probably gonna like it just because of what it's about.

SPEAKER_00 33:14

Yeah, but I can't get you to watch a fucking show to save your fucking life.

SPEAKER_02 33:18

So I mean I've tried to watch.

SPEAKER_00 33:21

I can't even get you to read an article.

SPEAKER_02 33:24

Uh no, ma'am. The camera just about fell.

SPEAKER_00 33:28

Why are we wrapping our body around the one leg?

SPEAKER_02 33:32

Like I just Oh my god. So just um something else that I had sent you the other day. Um was I mean, first of all, I mean, I don't know. Were these people drunk? Like I know the guy was, the one guy? Talking about the video that I sent you.

SPEAKER_00 33:52

Yeah, yeah, yeah.

SPEAKER_02 33:53

But were they all wasted? I mean, I didn't seem like the other two were. I mean, clearly they were driving.

SPEAKER_00 33:58

Come on, move.

SPEAKER_02 34:02

Clearly they were driving.

SPEAKER_00 34:03

Clearly.

SPEAKER_02 34:04

Um, so hopefully they weren't like completely annihilated. I just want to know how often does this happen?

SPEAKER_00 34:10

It's not even a matter of how often does it happen. It's did you think that that was like your friend's vehicle and you just didn't know the difference between the two?

SPEAKER_02 34:17

I mean, what if he thought it was his? So let me tell you what we're talking about. I was scrolling through something. Um, I don't even know, I don't know where I found it.

SPEAKER_00 34:30

Instagram probably crusty dusty Instagram reels.

SPEAKER_02 34:34

Or, yeah. So anyway, so I I saw this and I'm like, okay, is there truck backing into a driveway? And then next thing you know, it it parks, and this guy with the cowboy hat sits up in the back in the in the bed of the truck, and the guys get out, and they were like floored that the guy was there. He was like, You should have you should have told us you were in here.

SPEAKER_00 34:59

Or knocked on the back window, and he must have been really passed out.

SPEAKER_02 35:02

But he was like, But you he said he was asleep, and he goes, Oh, well, you should have let us know you were back here. Oh, wait, you were asleep.

SPEAKER_00 35:08

Yeah.

SPEAKER_02 35:08

Like, yeah. Um, so what have you ever brought home from the bar other than a glass? Somebody.

SPEAKER_00 35:16

Or that was conscious.

SPEAKER_02 35:19

Right, right. Well, let's hope you're not anyway.

SPEAKER_00 35:22

Yeah, yeah.

SPEAKER_02 35:23

But what has what has showed up at your house in your car after the club that you didn't anticipate to be there? I mean. Jeez Louise. That camera is all jacked up right now.

SPEAKER_00 35:39

Yeah, I can see it. You're gonna have to do that.

SPEAKER_02 35:41

Uh yeah, we'll figure it out.

SPEAKER_00 35:42

A lot of things.

SPEAKER_02 35:43

Who knows?

SPEAKER_00 35:44

Oh well. Way to go. But I'm glad you're feeling better.

SPEAKER_02 35:47

She's probably not. That's probably why she's like army crawling all over the freaking floor. She's fine. So anyway, but we'll put the video up so you can take a look at it and let us know in the comments on that. Um, if you've ever had this happen to you or um tell us what you've brought home. I'll tell you I've never brought anything home from the bar. Other than cigarette smoke and a buzz and a hangover.

SPEAKER_00 36:14

Yeah, I don't think I've ever taken anything.

SPEAKER_02 36:19

No. I mean, well, I don't remember anyway.

SPEAKER_00 36:23

Or I don't even take home people. I don't even do that. So um Yeah. Yeah. Yeah, cigarette smoke and a buzz. That's about it.

SPEAKER_02 36:33

Yeah. For sure. Alright, well.

SPEAKER_00 36:39

Other than that, uh we'll wrap it up and go to next week.

SPEAKER_02 36:43

Yeah. So, um how many more days till our trip?

SPEAKER_00 36:51

Twenty-four?

SPEAKER_02 36:52

So we're getting there.

SPEAKER_00 36:53

Yeah.

SPEAKER_02 36:54

We're getting there. So um when we are away in the middle of August, there might be some on location episode again or something. Who knows?

SPEAKER_00 37:06

So we shall see.

SPEAKER_02 37:08

Anyway. Alright, peace out.

SPEAKER_00 37:09

Have a good week.

SPEAKER_02 37:11

Later.